LadyLucks.co.uk offers an online casino experience not found elsewhere online. It encourages frequent play by its members by offering a VIP program unlike other online or bricks-and-mortar casinos. It keeps people coming back by offering stellar customer service that receives top notch reviews by its visitors, and by offering fair gaming, regulated by the United Kingdom government.
About
LadyLucks is the UK’s oldest and largest mobile casino. It offers online casino table games, slot machines, and bingo games. It serves the UK and many other countries, but does not accept players from countries where online gambling is illegal, including:
- Australia
- Canada
- China
- Israel
- Malta
- Netherlands
- Turkey
- United States.
IGT UK Interactive Limited, a subsidiary of IGT Plc, operates LadyLucks. The UK Gaming Commission regulates Ladylucks. Its license number is 000-041794-R320803-004. It is also a GamCare certified casino which means it adheres to “best industry practices.” An independent auditor tests its games and random number generator for fairness, and audits the casino on its return to players and proper operation of gaming rules. It has hosted more than 1.5 million players.
The site
Ladylucks offers a slick site stocked with HD games and top notch sound effects. It strives for a bricks-and-mortar casino feel on your computer or mobile device. The casino features easy to navigate menus and an informative blog. Those new to online gaming should read its primer on online slots. Players will find quick responsive touch interfaces on the casino’s mobile versions. They’re speedy like the Web site. The casino prides itself on its smooth animations and clear, realistic sound.
Each game link consists of a large, oversized button graphic of its theme. For instance, the link for the Family Guy themed slot machine is a graphic of the Family Guy characters. The game’s name features on each graphic, as well. This comes in handy for players who may not remember the name of the game, but what the characters looked like as they spun by reel after reel.
The casino places similar focus on site security. In addition to SSL security, it provides pin protected accounts. It offers major manufacturer games run under the industry’s best practices.
Its blog keeps players abreast of the latest games and promotions. It also provides basic online gambling information, as do primers across the site. Players new to online gambling may find primers like LadyLucks’ introduction to online slots helpful.
Bonus & Promotions
Like most mobile casinos, LadyLucks offers bonus match for the the first few deposits. At LadyLucks, new players’ first three deposits receive match funds up to £895, if the player uses a credit or debit card to make the deposits.
- First deposit: The casino matches 100 percent of the player’s first deposit up to £500. It also provides a gift of £20.
- Second deposit: The casino matches 50 percent of the player’s second deposit up to £250.
- Third deposit: The casino matches 25 percent of the player’s third deposit up to £125.
Players can also earn £20 when someone they recommended the casino to registers and gambles there.
LadyLucks also offers the “Daily Bonus Bonanza.” Players automatically enter into this daily bonus game simply by logging into their LadyLucks casino account. The prizes vary day-to-day.
The LadyLucks VIP program works a bit differently than most casino VIP programs. It’s invitation only. The more often a gambler plays at the casino, the more likely they are to be invited into its circle. While there’s no bricks-and-mortar casino, the VIP program does sponsor real world events including private blackjack tournaments hosted on superyachts. Regular benefits of VIP membership include:
- VIP only weekly promotions,
- bespoke hospitality events,
- a cash birthday gift,
- a VIP Facebook page with extra games and giveaways,
- a personal account manager,
- 24/7 support via Whatsapp,
- prize drawings for gadgets, designer items, and weekend vacations,
- double deposit Mondays with a 100 percent bonus match up to £100,
- “Thank Goodness It’s Friday” with a 100 percent bonus match up to £100 and a mystery bonus,
- “CashBack Wednesdays” with a 50 percent cash back return on all your gameplay (processed on Thursdays),
- “Sunday CashMatch” with a 100 percent bonus match up to £500.
The VIP program features rewards tiers based on frequency of play and amount wagered. Players may belong to bronze, silver, gold, platinum, or super tier.
Mobile Casino
As the UK’s first mobile casino, LadyLucks has led the way in mobile gaming. It offers mobile apps for Android and Apple devices. Its Apple mobile apps enable play on iPhones, iPads, and iPods. Its versatility on the Web means it is also available on thousands of feature phone models, as well. New players may register on the Web site or download and install one of its apps and register from within it.
Live Casino
Ladylucks provides an online only experience. It does not offer a bricks-and-mortar casino. It does offer live special events for VIP members only. It hosts these at various locations including one past event on a superyacht.
Games
The casino offers regular and jackpot slot machines, roulette, blackjack, poker, and bingo. As the UK’s largest online casino, LadyLucks prides itself on game selection. Whether a player enjoys traditional slots or theme-based slots, LadyLucks has it. The MegaJackpots prize pool remains at £500,000 or higher. A sample of the available games includes: MegaJackpots Isle O’ Plenty, Goldify, Wheel of Fortune: Triple Extreme Spin, Moving Moments, Fizz Factory Slots, and Family Guy.
The more gambling savvy might try a few spins of the roulette wheel. Card sharks may enjoy a range of poker and blackjack games. There’s even multi-hand blackjack that lets the player play three hands simultaneously against the dealer.
Some players may not realize that LadyLucks does offer poker games. Although Blackjack seems the more popular game in the UK, poker lovers still abound. They have a choice of Jacks or Better, Bonus Poker, Double Bonus Poker, or Double Double Bonus Poker. The casino seems to keep these a bit of a secret though. Its main menu offers shortcuts to roulette, slots, blackjack, and jackpot slots, but each page of the casino features a “see all games” button. Click that magic button and be transported to a sea of gaming opportunities categorized by:
- all
- popular
- table
- slots
- jackpot
.
Click “table” to find the casino room featuring all of the poker tables.
Deposits and Withdrawals
The casino accepts numerous methods of deposit and withdrawal. Players may deposit funds using Visa or Mastercard credit or debit cards, Visa Electron, Maestro, BT Bill, Paypal, Paysafecard, and Boku. BT Bill and Boku users may make a minimum initial deposit of £10. BT Bill users may make a single deposit of £30. Boku users may make a maximum daily deposit of £30. For all other deposit methods, users may make a minimum initial deposit of £10 and a maximum single deposit of £1,000. The daily maximum total deposits for these other methods is £10,000. The casino charges no fees for any deposit method and instantly credits the player’s casino account.
The minimum withdrawal a player may make is £10 with a daily maximum withdrawal of £20,000. Transfer to Visa cards or Paypal occurs within two to three days. The casino issues payments to users of all other deposit methods by cheque. The casino posts the cheques within three to five days. It charges no fees for either payment method.
Getting Help
Sometimes, a player has a question or needs help. LadyLucks excels in the area of player support. When so many online businesses attempt anonymity today, LadyLucks provides multiple direct methods of contacting a real person.
- E-mail: support@ladylucks.co.uk
- Phone: 03333130131
- Address: IGT UK Interactive Limited, 3rd Floor, 10 Finsbury Square, London EC2A 1AF
The casino notes a one day response time on most e-mail inquiries. Inquiries by phone may be made during general business hours. Inquiries via post may take a few days to address due to mail travel time.
The casino also offers specific contact personnel to its VIP members. The VIP manager informs the member of their assigned contact. It also offers 24/7 support via WhatsApp to its VIP members.
UK and European players looking for a fun, fair, interactive gaming experience will find LadyLucks ideal. This well-designed, government regulated casino offers a plethora of games ideal for beginners through card sharks. It makes getting started easy, protects players’ accounts in multiple ways, and provides a match bonus on the first three deposits. Why not play today?